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Shipping Information

Which Shipping Company Do You Use?

Here at Imaginary Authors, we ship our US orders via USPS or UPS depending on the shipping method selected at checkout. Free shipping is offered on orders that are over $75. This shipping method will be a standard shipping method via USPS and usually

Do You Ship Internationally?

Unfortunately due to strict international regulations, Imaginary Authors is only shipping to addresses in the United States at this time. If you are located internationally and looking to place an order, we highly recommend checking out some of our a

My Order Is "Delivered", But I Haven't Received it?

We often see USPS mark packages as "Delivered" a day or two before they actually get delivered. We understand this is frustrating, and believe us when we say it is very frustrating for us as well. Nine times out of ten the package is delivered a day

My Order Is Lost In Transit?

If you think your order is lost in transit, please reach out to our support team at [email protected] and our team will take a look and work on a quick solution. Keep in mind that orders usually take 1-2 business days to process, and can take

What Are Your Processing & Shipping Times?

Please allow 1-2 business days for the processing of your order. During peak holiday seasons, this time frame may increase to 1-4 business days. Expedited orders will have the same processing time as standard orders, so please keep this in mind when

Do You Cover Any Customs Fees / UPS and USPS Fees For International Shipping?

If you were able to place an order to your country and are having to pay customs fees or UPS / USPS shipping fees, we sincerely apologize. However please be aware that international customs fees vary by country and are out of our control. We will not